FAQs

In short, lots. In detail…

• Free WiFi.
• Free breakfast (when you are a hotel guest)
• Free leisure access (includes pool, gym, sauna and steam room).
• Free two hour childcare session in BIG Country when you stay one night or more.
• Best rate guaranteed.
• Bigger choice of bedrooms and lodges than you’ll find on other websites (such as Booking.com, Trivago). 

We’re super confident that you’ll only ever find the best price when you book directly with us and you only get free childcare when you book direct too.  On the very rare occasion that you might spot a cheaper price on another website, then tell us and we’ll absolutely match that price for you. There’s a couple of things to note around price match: It’s valid for 24 hours after you have booked with us. The package you find on a third-party site has to be identical to the package on our site (same bedroom, arrival date, number of nights and number of people etc), as well as quoted in Pounds Sterling and inclusive of all taxes.

Price Match Promise applies to individual hotel and self-catering accommodation bookings only. It is not applicable on dining, activities or other on-site facilities, nor is it available on group bookings contracted to over 6 rooms. Offer is subject to availability and can be withdrawn at any time. If you have pre-paid your reservation, any price match difference will be placed as a credit on your room account. No cash refund will be given.

Yes, subject to availability. Please get in touch with our Resort Sales Team to discuss options: sales@crieffhydro.com.

Yes. Included in your stay is access to all things Crieff Hydro – from the pool, two hours of free childcare and entertainment – no matter what accommodation option you choose.  Meals aren’t included, but that doesn’t mean you’re not welcome to treat yourself to a ‘meal out’ in one of our restaurants when you just don’t feel like cooking.

Good question. If you’re staying in the hotel:

• Under 2s stay free and cots are provided (although we do ask that you bring your own bedding).
• Kids aged 2-11 years old cost £25.00 each when staying on a bed and breakfast package.
• And 12-16 year olds cost £30.00 each for bed and breakfast.

Staying in self-catering? There is no additional cost to bring the kids.

Dogs are welcome to stay in our self catering lodges but we're sorry they’re not able to visit the main hotel. 

There is a charge of £50 per dog, per self-catering lodge. We allow a maximum of 2 dogs per apartment, cabin, lodge or cottage. So, you’ll have to leave 99 of the Dalmatians at home.

Our studio apartments just a hop skip and a jump from the main hotel are dog friendly too. Up to two dogs can stay and are charged at £30 per dog for one night, or £50 per dog for two or more nights.

Only guide dogs and hearing dogs are allowed in the main hotel. The rest of the grounds are totally fair game though. 

We’ll send you a SOTpay link four weeks before you're due to arrive for you to make the final payment. If you book your stay within the four week period we will process the full balance at the time of booking. Take a look at our terms and conditions for details on cancelling your self-catering booking. 

We can most certainly add this request to your booking, and if there is one available housekeeping will pop one in the room. Please note that this request isn’t guaranteed.

We unfortunately cannot guarantee an early check-in. However, you are more than welcome to store your bags at reception and collect them when your room/accommodation is ready. Need somewhere to get ready for the celebrations? You are welcome to use the changing facilities located by our swimming pool and spa. Top tip – if you plan ahead you may even have time for an express treatment while you’re there.

Most of our lodges can have their bed configuration changed to meet your needs, however there are some, including our cozy cabins, where this may not be possible. You'll need to let us know in advance if you want to change the bed configuration. 

We offer plenty of ‘add-ons’ – flowers, chocolate, wine – you’ll find them all under the ‘Personalise your stay’ section when making your booking or can request them to be added on at least 48 hours before you’re due to arrive by emailing sales@crieffhydro.com.

Check-in is from 3:00pm on your day of arrival, although you’re welcome to arrive early and begin using the facilities from 10:00am.

Once you've checked in, your room will be available between 3:00pm - 5:00pm.

Check-in is between 4:00pm and 5:00pm on your day of arrival, although you’re welcome to arrive early and being using the facilities from 10:00am. Just pop by reception to leave your bags with us and let the adventures begin. Before your stay, you'll need to check-in online with us, but we'll send you more details nearer your stay. Check-out is at 10:00am on the day you leave. 

Our reception is open 24 hours a day, so we are here whenever you need us.

Hotel check-out is at 11.00am on the day you leave. 

Self-catering check-out is 10.00am on the day you leave. 

You can arrange a late check-out when you book online with us. 

All rooms have tea and coffee making facilities, a hair dryer, TV, and iron and ironing board. Our Feature and Signature rooms also have mineral water, toiletries, mini cooler and a safe.

Children aged two years and above have to be allocated a bed.

Absolutely. We can put a cot in your room, free of charge. Just let us know when you book – and remember to bring some bedding too (in our experience, babies can be picky about these things).

Our self-catering lodges are dotted all around the Crieff Hydro estate. You could be a short five minute walk from the hotel or hidden away in your own bit of Scottish woodland in Culcrieff Village (about a 30 minute walk). If you have a preference just let us know when you book and we can help choose the perfect lodge for you. You can also take a look at our self-catering map here.

All our self-catering accommodation has a designated parking space – usually bang smack outside your lodge, although some have spaces in a nearby car park. And by ‘nearby’ we mean not even a 30-second walk away.

Well, what’s provided varies slightly depending on the size and type of your accommodation but we like to provide most of the essentials – plates, cutlery, some cooking utensils, mugs, kettle, toaster, oven gloves, iron, ironing board and, of course, a bottle opener and wine glasses. Towels and linen are provided too. We also provide a couple of washing tablets (for when you come back mucky from Action Glen).

You’ll find essentials such as tea, coffee and biscuits in your welcome pack to get you started on your first day, so pop the kettle on and settle into your home-from-home.

When you arrive at your lodge, make sure you insert your key card into the slot by the door to activate the electricity. Your lights won't work without doing this.

There is a pretty large Co-op and Aldi in Crieff. Plus, you can always order online from the nearby Stirling or Perth supermarkets and get your shopping delivered which will save you sharing the car with ‘the big shop’. That said, if you are getting shopping delivered, you’ll need to make sure you’re there to receive it as we are unable to sign for anything.

No, however we do offer a self-catering menu that takes the hassle out of dinner (and breakfast). These do need to be ordered before you are due to arrive and will be waiting in your fridge for you on arrival. Click here to view the menu.

There’s nothing more comforting than snuggling up in front of your log burner so yes you can! Logs are £10.00 per top up and kindling is £5.00 per top up. This can be done between 9:00am and 4:00pm.

Cozy Cabins
When you stay in one of our Cozy Cabins you will have access to our guest laundry service in the lower ground floor of the hotel – make sure to bring some spare pound coins for the machines. 

Apartments & Lodges
The apartments and lodges have a washing machine and tumble dryer. Washing powder too…a little mud couldn’t be less of an issue. And as for towels, well there’s no need to pack them.

It all depends on the lodge you choose…

Our larger lodges have balconies or decked areas and our Cozy Cabins have smaller decked areas (but plenty of woodland surrounding them). Our other lodges and self-catering apartments have great access to outdoor space. You are on a 900 acre estate so feel free to make the most of it.

Unfortunately not all of our accommodation is fully accessible.

However, Abercairney Cottage has some of the best views of Crieff and it is fully accessible. Swoop through the open-plan living space to the outdoor deck for al-fresco breakfasting, or evening G&Ts. There’s acres of space in the master bedroom, with an en-suite accessible bathroom. We’ve also put a hoist in the bedroom and bathroom, to make life that little bit easier.

It’s always best to give our sales team a call to discuss accessible options.  Call them on 01764 655 555 and they’ll talk you through what's available.

Absolutely. We can put a cot (for under 2's) in your lodge, free of charge. Just let us know when you book – and remember to bring some bedding too (in our experience, babies can be picky about these things).

Yes, our ‘BIG Country’ is practically famous amongst kids and parents – if you book direct we’ll throw in 2 hours free. So you can start planning your adult’s only time NOW.

Of course. They also include good old fashioned rainy day entertainment in the form of board games…but don’t panic there is a TV too.

Teas, coffee and biscuits. Get the kettle on and settle into your home-from-home. Get your bearings, plans your days or just sit back and relax.

You'll even find a few extras to make the most of your stay including board games, an umbrella and a blanket.

Welcome to Crieff Hydro…

Yes. Our lodges have balconies or decked areas, perfect for wine at sunset, al fresco meals and morning coffee.

*Disclaimer. Crieff Hydro cannot accept any responsibility for the lack of sun.

If you’re heading to Action Glen comfy shoes and a waterproof jacket are essential – remember you can always take layers off. Want to walk? Wellies are wise for some of the muddier rambles round the estate. As for the accommodation – the beds are made up and the towels are folded and waiting. The kitchen has all the equipment you need to prepare a meal, eat and wash up. And yes there is even loo roll.

We do not provide rubbish removal services.

Please dispose of all rubbish and recycling at the designated recycling points during your stay with us and on departure.

Find our designated waste and recycling points marked on the resort map.

Following the COVID-19 pandemic, our Resort is now fully cashless. We accept card payments in our restaurants, cafes and bars, as well as in the Boutique, spa and at Action Glen.

Yes. There’s free Wi-Fi throughout the hotel, and all of our self-catering lodges too. It's free and really easy to access from your devices. 

All of our rooms and self-catering lodges are non-smoking, with smoking, vaping and naked flames being prohibited inside the building too.

Yes we do:
Crieff Taxis – 01764 654620
SR Cars - 07368644633

Yes. We’re a fully accessible hotel.

Spacious bedrooms? Check. Restaurants you can steer a wheelchair through? Absolutely. Woodland paths and epic views for all? You bet. Everyone’s welcome at Crieff Hydro – and we’re always on the lookout for ways to improve accessibility.

Drive right up to the front door
Our easy-access parking couldn’t be closer to the main entrance, and we’ll make sure there’s a spot saved for you. Once you’ve checked in, you can take one of our three lifts up to your floor, or down to the leisure facilities and restaurants.

Stay
Need a bit more space? We have ground floor rooms with wheelchair-accessible bathrooms – as well as a range of accessible family rooms. Give us a call and we’ll talk you through the options.

Accessible luxury self-catering
Abercairney Cottage has some of the best views of Crieff – and it’s fully accessible. Swoop through the open-plan living space to the outdoor deck for al-fresco breakfasting, or evening G&Ts. There’s acres of space in the master bedroom, with an en-suite accessible bathroom. We’ve also put a hoist in the bedroom and bathroom, to make life that little bit easier.

Eat
There’s plenty of room in all six of our restaurants. You can get to all of them except the lower level of The Terrace using the lifts, and we’ve made it easy for people in wheelchairs to get to the tables. What about the toilets? There are accessible ones near each of the restaurants.

Going to the lower level of The Terrace?
There’s a staircase to the lower level of The Terrace, but you have two other options. You can either enter from outside the hotel or – much more exciting – we can take you on a mystery route through the back of the hotel.

Quiet spaces
Our restaurants get busy at dinner time, so book in advance. Big crowded areas not your thing? Let us know when you book and we’ll find you a quiet table at a quiet time.

Play
We’re specialists at adapting activities to suit your needs. And many of our 60-plus activities are more accessible than you might think, from horse riding and archery to our low ropes course.

Then there’s our 4×4 experience: belt up and we’ll show you what a Land Rover really thinks of rutted tracks, muddy banks and surprisingly deep streams. And if that gives you a taste for off-roading, you can try our two-seater quads: just hold on tight.

Kids
Everyone who makes BIG Country happen is fully-qualified, trained and registered to provide fun, educational care. If your child needs specific assistance, get in touch and we’ll do everything we can to make them at home.

Guide Dogs
Guide dogs and hearing dogs are always welcome at Crieff Hydro.

All of our restaurants have highchairs. Just let us know and we will get one for you.

We can store medication in our fridges for you, just leave it with reception.

If you’re in a Feature Room, Signature Room or Signature Suite, you’ll have a mini cooler of your own. If you’re in self-catering accommodation, you’ll have a fridge in the lodge. 

Yes. You can dine at any of our restaurants when you make a reservation, have spa treatments, or participate in one of our outdoor activities when you pre-book at Action Glen or the Riding Centre.

Yes, it’s £1.00 for the washing machine and 50p for the dryers to use the guest laundry located on the lower ground floor of the hotel. Washing powder can be purchased from reception.

See what entertainment we have planned during you stay by viewing our What’s On Guide or you can download our app for the daily round-up to find out what’s on where. 

The good news is that the answer is we will offer more. Over school holidays and weekends we will add in an additional evening entertainment session for the kids. This will tie in nicely with “lightning service” hours finishing meaning kids that need an early night don’t miss out.

Yes, we have two charging points on our resort. You can find them just across the road from the Melville Carpark. For more information including the cost to charge your car, please visit ChargePlace Scotland.

No, we do not allow campervans or caravans to pitch in our car park at any time under any circumstances. 

There will be no exception even you are staying with us or visiting our restaurants. 

Yes, we have an onsite car wash located at our stables, just past the outdoor riding area.

Here, you can wash and vacuum your car as well as use the air facility for your tyres. Card payment only.

We have a choice of different restaurants and cafes around the resort. If you fancy fish and chips, freshly made pizzas and yummy pasta - we've got you covered. Click here for details.

Like the Scottish weather, our restaurant times can change so make sure you check out our Crieff Hydro App for the latest information or click here.

You can make a reservation online by clicking here or on our App.

Yes we do. You can get takeaway food from The Hub or anything you fancy from The Terrace menu. Download our app to order and view our latest menus.

Yes, our Terrace menu is available until 9:00pm. After that, we have a selection of hot plates and sandwiches.

Yes we do, our menus have a variety of options. If you have any questions or need something specific, please let us know.

BIG Country sessions are two hours:

• 9:30am – 11:30am
• 12:30pm – 2:30pm
• 3:00pm – 5:00pm

Bridge sessions will no longer be available. 
Any questions, simply email the team at: big.country@crieffhydro.com

Yes, please arrive 5-10 minutes before your session start time.

Best to book sessions online by clicking here 

When are peak/off-peak times?

Peak times include every day within the school holidays (which means both the Scottish school holiday period and the school holiday periods south of the border) and weekends (that means Friday – Sunday afternoon). Off peak is everything in between.

Yes, booking is essential. There’s space for up to 140 kids but it’s so popular that these spaces move fast so you’re best to book in advance.

We offer a wide selection of free play within a variety of areas in our childcare facility from our Play Fort, Farm Yard play area and game zone. Activities include crafts and painting, water stations, outdoor adventures in our secure garden, dressing up, X-boxes, Lego building.

We also offer Soft Play for kids aged 8 and under, and Little Country for our under three age group – both require parental supervisor. 

For safety, all children must be booked into the correct age group as we have team member to child ratios to meet set out by the Childcare Commission (Care Inspector). The sessions however are free play, meaning the children are not separated into groups during the sessions by age, so siblings of different ages can play together.

Don't worry, if your children fall into different age groups, they will still be able to see and play with one another.

No we don't we do work closely with Little Royals Childcare. Just get in touch directly with them and book one of their experienced babysitters.

Call: 01586 553863
Email: enquiries@littleroyals.co.uk

Little Royals Childcare
PO BOX 9276
Campbeltown
PA28 9AG

Unfortunately, we don’t provide snacks and we do not allow any food into Big Country due to any allergies.

If you need a babysitter we work closely with Little Royals Childcare. Just get in touch directly with them and book one of their experienced babysitters.

Call: 01586 553863
Email: enquiries@littleroyals.co.uk

Little Royals Childcare
PO BOX 9276
Campbeltown
PA28 9AG

Our top tip - if you're arriving early or leaving later and taking full advantage of the resort, you can book BIG Country for your kids on your arrival or departure day, but not both days. Extra sessions are chargeable. 

Sorry, if free childcare isn't included in your booking, you can still book and pay the extra £15.00 per session for that.

We’ve got over 30 activities to choose from, for groups of all sizes.  Click here to see what we offer and where you can also book your activities online.

You can book activities either online via our website or through live chat. To avoid the disappointment of missing out we advise to always pre-book your activities.

If you have booked an activity on our Flexible rate you can amend or cancel your booking free of charge up until 48 hours prior to the activity taking place. You can do this by contacting our sales team through live chat or email – sales@crieffhydro.com.

If you have booked an activity on a pay now pay less rate we are unable to provide refunds or amend the booking. So, if you cancel, you’ll still need to pay.

Yes, we ask that you arrive 15 minutes early. This is to get you kitted up and go through any safety briefings and paperwork. After that, you should be all set to go.

This is dependent on the activity. However, it is usually advised.

Yes, this is to ensure the safety and suitability of the activity for our guests. Click on the specific activities for full details.

No, you don’t need to staying with us to join in the fun at Action Glen, the Riding Centre or Glen’s Adventure Park. All we ask is that you pre-book your activities and to note that as a non-resident activities are fully prepaid, non-transferable and non-refundable.

The majority of activities will go ahead come rain or sunshine. However, if for any reason it can’t the Action Glen or Riding Centre team will be in contact with you.

Although our team at Action Glen and the Riding Centre are awesome, they are not medically qualified, therefore cannot assess the capacity of participants to take part in an activity. It remains your responsibility to undertake such an assessment prior to taking part in an activity.

Yes, members get 20% off (lucky you).

Group discounts are dependent on numbers, please email events@crieffhydro.com to enquire further.

Action Glen is located on the grounds, approximately a mile from the main hotel. Maps of the estate with the routes can be obtained from reception. it's a 30 minute trundle from the hotel.

You can either walk along the road, or use the footpath located to the left of reception which will give you some lovely views of the countryside and some of our horses.

Yes

Reception and Action Glen have them on hand, otherwise an electronic copy can be downloaded here. 

You’ll see plenty of signs for the bike trails.

Browse, search and find your ideal activity in our activities section. You can search and filter activities by age and area on the resort. Once you've found your activity, each one will tell you pricing and any useful information you need to know about that activity. 

Ready to find adventure? Click here.

It’s situated at our activity centre – Action Glen, approximately a mile away from the main hotel.

There is free parking outside Basecamp.

The Adventure Park is an add on activity. No need to book in advance, simply turn up and pay on the day.

Just so you know our opening times vary with the seasons, in the summer you’ll get even more time for adventures with the lighter nights and warmer weather (hopefully).

Take a look at our opening times below:

• February to May: 9:00am – 5:00pm
• June to September: 9:00am – 7:00pm (During school holidays)
• October and November: 9:00pm – 5:00pm
• December and January: 9:00am – 4:00pm

It’s a family experience. Most of our features are designed for adults to enjoy with their children. Plus, parental supervision is required in the park.

Yes, they are £65.00 for children ages 2 – 12 and £45.00 for those aged 13+.

Pop by reception when you’re next at Action Glen and our team will be happy to help.

We’ve got everything from peddle karts, swings and ziplines – and that’s just the outside of Glen’s Fort (a seven-metre-high wooden replica of the hotel) Step inside Glen’s Fort and you’ll find three slides (yes, three), a spider’s web and loads of great hiding places. Ready or not, here I come.

Of course you're welcome to bring your own food and drink but don't forget we also have Basecamp Café as well.

Yes, Action Glen has its very own eatery – Basecamp. From light bites to old favourites, get your tummy filled with goodness.

Sorry, dogs are not allowed into the Adventure Park. However, Basecamp is dog friendly so feel free to sit back and enjoy a cuppa with your furry friend.

Yes, parental supervision is required in the park.

Yes, of course you can. However, the paths within the park are uneven due to the terrain so watch your wheels! Sorry, we do not have any parking for prams within the park.

Wheelchairs are welcomed into the park, however not every feature is disabled friendly. The paths are made of bark and are uneven. There are disabled toilets just two minutes walk down the ramp next to Action Glen’s reception.

Scottish weather is very unpredictable so when it rains, feel free to shelter in Basecamp. If you do not mind a spot of rain, play on.

The toilets are located at the ground floor of Basecamp at Action Glen. They are just a two minute walk down the ramp next to Action Glen’s reception.

Our Riding Centre is located near the main hotel building. If you exit reception and turn right it is about 50 metres away located on your left-hand side and is clearly sign posted.

No, if you are old enough, you can take part in our hacks, lesson or lead reins.

I’m an experienced rider, what can you offer?

Our hacks and lessons are offered at different experience levels. If you are an intermediate or advance level rider, contact our stables for more information and availability: stables@crieffhydro.com or 01764 651616.

Hacks are available for those aged 10 and over. Everyone that books to take part in a hack activity will have to do a pre-ride assessment so that we can assess their riding level

Long trousers and closed toe shoes are a must. We’ll provide riding helmets and equipment.

Sorry, due to health and safety reasons we cannot allow anyone but our instructors to walk alongside the horses. You are more than welcome to take photos of the riders before and after their activity.

As Polly and Romeo are Shetland ponies, we can only accommodate children four years old and younger. Check out our Lead Rein for those 4-10 years old (minimum height for leid rein is 1.10m.)

We like to make the most of the outdoor riding school when the weather is good, however in the case that the weather isn’t on our side we will move into our indoor arena. 

Hacks start in the in-door arena, where you will mount the horses and have 10 minutes to familiarise yourself with your horse. Then you’ll venture into the great outdoors and discover part of our 900-acre estate. There are various routes, including one that leads you up to the knock.

This is subject to availability.

Just to let you know you’ll need to book your Victorian Baths session in advance

Either click here to book online.

Swimming pool, sauna, steam room, spa bath, loungers, newspapers, tea, coffee, juice and fruit station, changing rooms, showers with Aromatherapy Associates products, robes, slippers, towels and a pampering room complete with products and hair straighteners.

All sessions are priced at £25.00 per person. Bookable session times are:

• 6:45am – 8:45am
• 9:15am – 11:15am
• 11:45am – 1:45pm
• 2:15pm – 4:15pm
• 4:45pm – 6:45pm
• 7:15pm – 9:15pm

To ensure the sessions are as relaxing and serene as they can be, session is limited to a maximum of 15 adults.

Yes, as the Victorian Baths is adults only (over 18’s only).

At the leisure desk located by the swimming pool. They will provide you with the code to open the door.

If you are not staying at the hotel, you can only get access to the Victorian Baths if you are a Country Club member or enjoying one of our spa days.

Click here to view our spa treatment brochure.

Opening times are:

• 6:45am – 9:15pm (pool)
• 6:45am – 9:15pm (gym)

Normally between 29-31 degrees Celsius.

It's 20 metres.

Like the Scottish weather, our splash times do vary during the year. Click here for the latest times.

No, however why not try one of our two-hour session in our adults only Victorian Baths (please note there is an additional cost).

Yes, although we have a lifeguard on duty, adult supervision is required.

Yes there's changing facilities, just remember to bring along a £1.00 coin for your locker.

Towels are provided and can be collected from our leisure reception desk. Please place them in the laundry baskets provided once you have finished.

Yes, the gym is open to over 16-year olds.

Click here to view a copy of the latest timetable.

As we offer a variety of memberships, please email our leisure team who will be more than happy to assist you further: memberships@crieffhydro.com or click here for more details.

To enquire about joining our Country Club membership email: memberships@crieffhydro.com or click here for more details.

Yes, as a Murraypark Hotel guest you get free access to the leisure facilities at our sister hotel, Crieff Hydro, including access to the swimming pool. 

Non-residents are welcome to use the swimming pool if they are accompanied by an in-house guest, at £10 per child and £15 per adult.

Yes, we have easy access parking, level access to the hotel and three lifts to take you to your floor or leisure facilities/restaurants.

Yes, our Abercairney cottage is fully accessible. open-plan living space to the outdoor deck for al-fresco breakfasting, or evening G&Ts. There are acres of space in the master bedroom, with an en-suite accessible bathroom. We’ve also put a hoist in the bedroom and bathroom, to make life that little bit easier.

We have a hoist in our Abercairney cottage. The hotel doesn’t have any hoists but you are welcome to bring one that slides under the bed. Just let us know when you book.

We have a wheelchair in the hotel for medical emergencies only. If you require a wheelchair during your stay you can arrange to bring one with you.

Unfortunately, our beds cannot be lowered, we can however raise them.

Yes, we have a small variety of rooms and self-catering lodges that are interconnecting. We also have a selection of family rooms. Speak to us to find out the best option and availability.

Yes, we do.

There’s plenty of room in all six of our restaurants. You can get to all of them except the Terrace using the lifts, and we’ve made it easy for people in wheelchairs to get to the tables. What about the toilets? There are accessible ones near each of the restaurants.

Going to The Terrace? There’s a staircase at the main entrance to The Terrace, but you have two other options. You can either enter from outside the hotel or – much more exciting – we can take you on a mystery route through the back of the hotel.

We’re specialists at adapting activities to suit your needs with many of our activities are more accessible than you might think, from horse riding and archery to our low ropes course.

Everyone who makes BIG Country happen is fully-qualified, trained and registered to provide fun, educational care. If your child needs specific assistance, get in touch and we’ll do everything we can to make them at home.

Guide dogs and hearing dogs are always welcome at Crieff Hydro.

Yes, we have a hoist to access the leisure pool. Unfortunately, our Victorian Baths does not have a hoist.

Yes, we offer a wide selection of gift vouchers which can be bought online. Gift vouchers can be printed at home or emailed to your loved one in minutes

We have gift vouchers for just about everything. Activities, overnight stays, dinner, monetary… we are sure you will find something to make one happy giftee.

Click here for details.

From January to mid-April 2025 we're doing work in some areas of the hotel to offer our guests new bar and restaurant dining experiences.

Click here for more details: